Privacy Policy

Effective Date: 30/10/2024

Welcome to Auto Scans! We are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy outlines how we collect, use, and protect your personal information when you access our website (https://autoscans.co.uk) and use our services.

1. Information We Collect

We may collect and process the following types of personal data:

• Personal Information: Name, email address, phone number, and address (if provided).
• Payment Information: Billing address and payment details (processed securely by third-party payment providers).
• Vehicle Information: VIN numbers, registration plate data, and other car details necessary for reports.
• Technical Data: IP address, browser type, operating system, and information about your device and usage patterns on our website.
• Cookies and Tracking: We use cookies to enhance your browsing experience. You can control cookie settings through your browser.

2. How We Use Your Information

We use your data to:

• Provide car reports, checks, and related services you request.
• Process payments and manage transactions.
• Respond to your inquiries, requests, or support needs.
• Improve our website’s functionality and tailor content to your preferences.
• Send you updates, offers, or marketing material (if you have opted in).

3. Legal Basis for Processing

We process your personal data under the following lawful bases:

• Performance of a contract: When fulfilling your service requests and car reports.
• Consent: When you opt-in for marketing or non-essential cookies.
• Legal obligation: For tax, fraud prevention, or legal reporting requirements.

4. Sharing Your Data

We may share your information with:

• Payment processors: To handle transactions securely.
• Service providers: Assisting us with hosting, analytics, or customer support.
• Authorities or legal bodies: When required by law.

5. Data Retention

We retain your data only as long as necessary to provide services and meet legal obligations. Personal data related to transactions will be retained for tax and legal compliance.

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Correct inaccurate or incomplete data.
• Erasure: Request the deletion of your data where legally permissible.
• Objection: Object to processing for direct marketing purposes.
• Data Portability: Request transfer of your data to another service provider.

To exercise your rights, contact us at [email protected].

7. Data Security

We implement security measures to protect your data from unauthorized access, loss, or misuse. However, no online service can guarantee complete security.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content. Please review their policies before sharing any personal information.

9. Cookies Policy

We use cookies to provide essential website functionality, analyze traffic, and enhance user experience. You can manage cookie preferences through your browser settings.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Email: [email protected]

Phone: +44 74 7722 3739